Terms of Use & Privacy Policy
Welcome to ExoSmoke.com.
By accessing or using this website, you agree to comply with these Terms of Use, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these terms, please discontinue use of the website immediately.
ExoSmoke reserves the right to update, modify, or replace these terms at any time. Continued use of the website following any changes constitutes acceptance of the revised terms.
Privacy & Data Protection
At ExoSmoke, we recognize the importance of protecting customer privacy and handling personal information responsibly. We are committed to providing a secure online shopping environment while safeguarding the personal information entrusted to us by our customers.
Information collected through our website may include:
- Name
- Email address
- Phone number
- Billing and shipping information
- Order details
- Information required for age verification and regulatory compliance
We collect and use personal information only for purposes reasonably necessary to operate our business, process orders, provide customer support, coordinate delivery, maintain website functionality, and meet applicable legal and regulatory requirements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
Payment Information
Payment transactions are processed through third-party payment providers. ExoSmoke does not store complete payment card information on its own systems unless required for legitimate business, legal, or payment-processing purposes.
How We Use Your Information
Customer information may be used to:
- Process and fulfill orders
- Coordinate delivery services
- Provide customer support
- Communicate order confirmations, updates, and account-related information
- Send promotional communications where permitted by applicable law and, where required, with appropriate consent and an option to unsubscribe
- Verify eligibility and comply with legal and regulatory requirements
- Improve website functionality and customer experience
- Prevent fraud, misuse, and unauthorized activity
How We Share Your Information
ExoSmoke does not sell or rent personal information.
We may share personal information with trusted service providers when necessary to process payments, fulfill orders, provide delivery services, operate our website, provide customer support, maintain security, or perform other services necessary to operate our business.
We may also disclose personal information when required or permitted by applicable law, regulation, legal process, or regulatory authority.
Customer Responsibilities
Customers are responsible for ensuring that all information provided during account registration or checkout is accurate, current, and complete.
ExoSmoke is not responsible for delays or delivery issues resulting from inaccurate, incomplete, or outdated information provided by the customer.
Data Retention
ExoSmoke retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal and regulatory requirements.
Security Commitment
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse.
While no online platform can guarantee absolute security, ExoSmoke continually works to maintain a safe and secure environment for customers and transactions.
Compliance
ExoSmoke operates in accordance with applicable Ontario cannabis laws and regulations, including requirements relating to age verification, cannabis sales, delivery, and responsible retail practices. Certain information may be collected and verified to meet legal and regulatory requirements.
Privacy Requests
Customers may contact ExoSmoke with questions about their personal information, including requests concerning access, correction, or other privacy-related matters, subject to applicable law and reasonable verification requirements.
Contact Us
If you have questions regarding these Terms of Use or our Privacy Policy, please contact our team using the information provided on ExoSmoke.com.
Email: Exosmoke.co@gmail.com